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Super Sterasyl™ Ceramic Filter Troubleshooting

Super Sterasyl Ceramic Filter Troubleshootingbbnmcladmin2018-09-05T12:08:53-05:00
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  • We recommend cleaning the Super Sterasyl™ Ceramic Filters to remove buildup and open clogged micro-pores. Here is a tutorial video on how to Clean the Berkey Earth® Elements.

    This is the same method you need to use to clean your Super Sterasyl™ Ceramic Filters.
  • It can take up to two weeks of consistent use for the Super Sterasyl™ Ceramic Filters to achieve their maximum flow rate. Please allow two weeks for this to happen.
  • We recommend disassembling and cleaning the Berkey® Chambers regularly with a gentle dish detergent. If this does not resolve the issue, or you have further questions please contact our Customer Engagement Team at customerservice@berkeywater.com.
  • We recommend disassembling and cleaning the spigot regularly with a gentle dish detergent. If this does not resolve the issue, or you have further questions please contact our Customer Engagement Team at customerservice@berkeywater.com.
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    Please fill out the following information. One of our highly trained Customer Engagement team members will contact you within 1-2 business days.
  • We will have a transcript of your answers. If there are additional details you'd like to share, please do that here.

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