If you are going to be leaving the system unattended for 3-4 days or less, remove the elements from the top chamber and drain out any water within them. Once drained, place them in a sealable bag while the media is still damp and [...]
It’s most likely that the filters need to be cleaned or primed properly. This can be done by scrubbing the elements with a Scotch-Brite pad (or something similar) under running water and then re-priming them.
We recommend replacing Black Berkey® Elements every 3,000 gallons (6,000 per set of 2 elements). Elements may require replacement sooner based upon the quality of influent water. You can estimate your usage by calculating how many times you refill your system a week and multiplying [...]
We recommend replacing Black Berkey® Elements every 3,000 gallons (6,000 per set of 2 elements). Elements may require replacement sooner based upon the quality of influent water. You can estimate your usage by calculating how many times you refill your system a week and multiplying [...]
It can be normal for the Black Berkey® Elements to have a fast flow rate. Anything from a trickle to even a steady stream of water is normal.
You may be experiencing a stripped wing nut; please contact Customer Service to replace the Black Berkey® Element wing nut within warranty. All replacements are at the discretion of NMCL.