BERKEY® SUPPORT & SERVICE

Use the quick search or check out the options below.

BERKEY® SUPPORT & SERVICE

Use the quick search or check out the options below.

BERKEY® SUPPORT & SERVICE

Use the quick search or check out the options below.

Instructions

Browse our library of instruction manuals for our most popular products.

Get instructions

Troubleshooting

Use our online help tool to quickly diagnose potential product-related issues.

Go to troubleshooting

Customer FAQs

Question about your product? Get the answers you’re looking for on our Frequently Asked Questions page.

Browse FAQs

Watch & Learn

Quickly get up to speed on your system with our videos covering assembly, usage and pro tips.

View Videos

Warranty Claims

In the unlikely event that your system isn’t performing as it should or you are missing any items, we’re here to help.

Request a review

Testing Information

The knowledge base was created as a service tool to document testing, product performance and more.

Visit the knowledge base

Contact Us

We’d love to hear from you! Our friendly team of knowledgeable experts await your inquiry.

Contact support

Instructions

Browse our library of instruction manuals for our most popular products.

Get instructions

Troubleshooting

Use our online help tool to quickly diagnose potential product-related issues.

Go to troubleshooting →

Customer FAQs

Question about your product? Get the answers you’re looking for on our Frequently Asked Questions page.

Browse FAQs →

Watch & Learn

Quickly get up to speed on your system with our videos covering assembly, usage and pro tips.

View Videos →

Warranty Claims

In the unlikely event that your system isn’t performing as it should or you are missing any items, we’re here to help.

Request a review →

Testing Information

The knowledge base was created as a service tool to document testing, product performance and more.

Visit the knowledge base →

Contact Us

We’d love to hear from you! Our friendly team of knowledgeable experts await your inquiry.

Contact support →

Buyer Beware

When purchasing replacement items, make sure you buy only Authentic Berkey® Products from an Authorized Berkey® Dealer. There are products available online that may look like Berkey® products, and may claim to perform like Berkey® products—when they do not. Berkey® products are the gold standard in water filtration.

Read Notices

Buyer Beware

When purchasing replacement items, make sure you buy only Authentic Berkey® Products from an Authorized Berkey® Dealer. There are products available online that may look like Berkey® products, and may claim to perform like Berkey® products—when they do not. Berkey® products are the gold standard in water filtration.

Warranty and Service Information