Contact Support and Service – Berkey Water Systems

How would you like to contact support?

Customer Engagement Specialists are available M-F 9am-5pm CST. Holiday hours may vary.

Simply click on the chat icon at the bottom of your screen to get started.
Availability may vary.

Please allow us 1-2 business days.

Call toll-free:

888-803-4438

Quickly get up to speed on your system with our videos covering assembly, usage and pro tips. View videos →

Question about your product? Get the answers you’re looking for on our Frequently Asked Questions page. Browse FAQs →

Use our online help tool to quickly diagnose potential product-related issues. Go to troubleshooting →

The knowledge base was created as a service tool to document testing, product performance and more. Visit the knowledge base →

In the unlikely event that your system isn’t performing as it should, we’re here to help. Request a review →

Looking for information to understand returns, warranties and terms of service? Start here. View policies and terms→

Quickly get up to speed on your system with our videos covering assembly, usage and pro tips. View videos →

Question about your product? Get the answers you’re looking for on our Frequently Asked Questions page. Browse FAQs →

Use our online help tool to quickly diagnose potential product-related issues. Go to troubleshooting →

The knowledge base was created as a service tool to document testing, product performance and more. Visit the knowledge base →

In the unlikely event that your system isn’t performing as it should, we’re here to help. Request a review →

Looking for information to understand returns, warranties and terms of service? Start here. View policies and terms→