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Berkey PF-2™ Fluoride and Arsenic Reduction Element Troubleshooting

Berkey PF-2 Fluoride and Arsenic Reduction Element Troubleshootingbbnmcladmin2018-09-05T12:45:10-05:00
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  • A slower flow rate is to be expected when using the Berkey PF-2™ Fluoride and Arsenic Reduction Elements. If you beleive that your elements are slower than they should be, please use the following link to file a Warranty Claim.

    Warranty Claims Form
  • You have likely overtightened your Berkey PF-2™ Fluoride and Arsenic Reduction Elements. You have likely damaged the screen on the inside of the element and the elements will need to be replaced. This will cause the media from the element to leech into the lower chamber. Don't worry, it is completely harmless.

    This is not covered under the Limited Warranty. Please contact your local Authorized Berkey® Dealer to purchase a new pair of elements.

  • We recommend priming the Fluoride and Arsenic Elements from both sides to dislodge any residual media within the filter.

    Here is a video on How to Prime Fluoride and Arsenic Reduction Elements.

    Contact our Customer Engagement Team if you have any further questions at customerservice@berkeywater.com.
  • Your Berkey PF-2™ Fluoride and Arsenic Reduction Elements may qualify for replacement under our six month manufacturer's warranty. Please use the following link to file a warranty claim.

    Warranty Claims Form
  • Buy new PF-2s

    The Berkey PF-2™ Fluoride and Arsenic Elements are rated to last for 1,000 gallons or one year. Please refer to one of our many Authorized Berkey® Dealers to purchase a new set of filters.
  • Contact Us

    Please fill out the following information. One of our highly trained Customer Engagement team members will contact you within 1-2 business days.
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