Spigot Troubleshooting - Berkey Water Systems

Tell us what's going on...

Which spigot are you having issues with?

Berkey® Standard Spigot
Berkey Light® System Spigot
Berkey® Stainless Steel Spigot
Vino Spigot
Berkey Sight Glass™ Spigot

What's going on with your spigot?

Leaking
Broken
Missing part

Here's what should be included with your Berkey® Standard Spigot:

1 Spigot

1 Flat Washer

1 Beveled Washer

1 Hex Nut

Sometimes these small parts can hide in the packaging of your Berkey® System. Please ensure you've checked the box thoroughly, including the bubble wrap.

If you can not locate your missing piece, please submit a Warranty Claims Form.

Here's what should be included with your Berkey Light ® Spigot:

1 Spigot

2 Beveled Washers

1 Hex Nut

Sometimes these small parts can hide in the packaging of your Berkey® System. Please ensure you've checked the box thoroughly, including the bubble wrap.

If you can not locate your missing piece, please submit a Warranty Claims Form.

Here's what should be included with your Berkey® Stainless Steel Spigot:

1 Spigot

2 Silicone Washers

2 Beveled Stainless Steel Washer Covers

1 Hex Nut

Sometimes these small parts can hide in the packaging of your Berkey® System. Please ensure you've checked the box thoroughly, including the bubble wrap.

If you can not locate your missing piece, please submit a Warranty Claims Form.

Here's what should be included with your Vino Spigot:

1 Spigot

2 Flat Washers

1 Screw-on Nut

Sometimes these small parts can hide in the packaging of your Berkey® System. Please ensure you've checked the box thoroughly, including the bubble wrap.

If you can not locate your missing piece, please submit a Warranty Claims Form.

Here are the parts that should have come with your Sight Glass™ Spigot: Two large flat washers (one being slightly thicker), two small flat washers (one also slightly thicker) to be used within the sight glass tube, and one hexagon nut. Here's what should be included with your Berkey Sight Glass™ Spigot:

For the spigot portion

1 Spigot

1 Large & Thick Flat Washer

1 Large & Thin Flat Washer

1 Hex Nut

For the sight glass tube portion

1 Small & Thick Flat Washer

1 Small & Thin Flat Washer

Sometimes these small parts can hide in the packaging of your Berkey® System. Please ensure you've checked the box thoroughly, including the bubble wrap.

If you can not locate your missing piece, please submit a Warranty Claims Form.

Please fill out the following information. One of our highly trained Customer Engagement team members will contact you within 1-2 business days.

For any further questions, please email our Customer Engagement team at customerservice@berkeywater.com

Please check to ensure that your Berkey® Standard Spigot is installed correctly. If the spigot is installed incorrectly it will leak water.

Check out this instructional video on How to install your Berkey® Standard Spigot.

If this does not resolve your problem, please contact our Customer Engagement Team at customerservice@berkeywater.com

Please check to ensure that your Berkey Light® Spigot is installed correctly. If the spigot is installed incorrectly it will leak water.

Check out this instructional video on How to install your Berkey Light® Spigot.

If this does not resolve your problem, please contact our Customer Engagement Team at customerservice@berkeywater.com

Please check to ensure that your Berkey® Stainless Steel Spigot is installed correctly. If the spigot is installed incorrectly it will leak water.

Check out this instructional video on How to install your Berkey® Stainless Steel Spigot.

If this does not resolve your problem, please contact our Customer Engagement Team at customerservice@berkeywater.com

Please check to ensure that your Vino Spigot is installed correctly. If the spigot is installed incorrectly it will leak water.

Check out this instructional video on How to install your Vino Spigot.

If this does not resolve your problem, please contact our Customer Engagement Team at customerservice@berkeywater.com

Please check to ensure that your Berkey Sight Glass™ Spigot is installed correctly. If the spigot is installed incorrectly it will leak water.

Check out this instructional video on How to install your Berkey Sight Glass™ Spigot.

If this does not resolve your problem, please contact our Customer Engagement Team at customerservice@berkeywater.com

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