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Stainless Steel Berkey® System Housing Troubleshooting

Stainless Steel Berkey System Housing Troubleshootingbbnmcladmin2018-08-24T09:20:18-05:00
  • Tell us what's going on...

  • It sounds like we're dealing with a leaking spigot. Please use the following link to troubleshoot your spigot.

    Spigot Troubleshooting Form
  • Your Stainless Steel Chamber(s) may qualify for replacement under NMCL's Limited 1 Year Warranty. Please use the following link to file a warranty claim.

    Warranty Claims Form
  • Your Stainless Steel Chamber(s) may qualify for replacement under NMCL's Limited 1 Year Warranty. Please use the following link to file a warranty claim.

    Warranty Claims Form
  • The buildup you are seeing is most-likely ionic minerals that the Black Berkey® Purification Elements are designed to allow through.

    If you are concerned about your Black Berkey® Purification Elements working properly, please perform a Red Food Coloring Test.

    Click here to watch a tutorial video on how to perform the Red Food Coloring Test
  • Your Stainless Steel Chamber(s) may qualify for replacement under NMCL's Limited 1 Year Warranty. Please use the following link to file a warranty claim.

    Warranty Claims Form
  • This will happen if more water is poured into the top chamber than what the bottom can accommodate.

    If you have any further questions, please contact our Customer Engagement Team and one of our highly trained staff memebers will get with you within 1-2 business days. Please contact us at customerservice@berkeywater.com.
  • Blemished or previously-used systems are not covered under our manufacturer's warranty. However, we may be able to help you resolve the issue you are currently experiencing.
    Please contact our Customer Engagement Team for further help.

    Please fill out the following information and one of our highly trained Customer Engagement memebers will get with you within 1-2 business days.
  • Contact Us

    Please fill out the following information. One of our highly trained Customer Engagement team members will contact you within 1-2 business days.
  • We will have a transcript of your answers. If there are additional details you'd like to share, please do that here.

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